Refund policy

Due to limited stock and small-batch production, all sales are final. We do not accept returns, however we are happy to offer an exchange for size or for a manufacturer defect.

To begin an exchange, customers must request a Return Authorization (RA) within 14 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached. Exchanges are subject to product availability. Items returned without prior authorization will not be accepted. 

Lost, Stolen, or Damaged Packages Notice:

Once your package is shipped, Eight28:Collective is NOT responsible for damaged, lost or stolen packages after they leave our office. Please contact the shipping carrier directly and open a support ticket with them, as they are responsible once the order is in transit.